Privacy Policy
Privacy Policy
wbchse.in Last Updated: November 22, 2025
At wbchse.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
a) Personal Information You Provide
- Full name, date of birth, gender
- Roll number, registration number, session/year
- School/college name and code
- Mobile number, email address
- Payment-related information (via encrypted payment gateway only)
- Any other details required for form filling, admit card, results, or certificate services
b) Automatically Collected Information
- IP address, browser type, device information
- Pages visited, time spent, and referral source
- Cookies and usage data (through Google Analytics or similar tools)
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and complete your application/registration
- To generate and deliver admit cards, results, marksheets, and certificates
- To process payments and issue receipts
- To send transactional SMS/email alerts (e.g., payment confirmation, form submission status)
- To improve our website and services
- To prevent fraud and ensure platform security
- To comply with legal and regulatory requirements
3. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. Your data may be shared only in the following cases:
- With payment gateway partners (Cashfree, Razorpay, etc.) for processing transactions (encrypted & PCI-DSS compliant)
- With government authorities or educational boards (if required for verification or service delivery)
- With trusted third-party service providers (SMS/email vendors, cloud hosting) under strict confidentiality agreements
- When required by law, court order, or government authority
4. Data Security
- All sensitive data is transmitted via SSL encryption
- Payment information is handled directly by RBI-approved payment gateways; we do not store card details
- Access to personal data is restricted to authorized personnel only
- Regular security audits and updates are conducted
5. Cookies & Tracking
- We use cookies to improve user experience and analyze traffic
- You can disable cookies in your browser settings, but some features may not work properly
6. Data Retention
- We retain your personal data only as long as necessary for providing the service and as required by law
- Application and transaction records are generally kept for up to 5 years for audit and verification purposes
- You may request deletion of your data after service completion (subject to legal requirements)
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Withdraw consent (where processing is consent-based)
To exercise these rights, email us at wbchse.com@gmail.com
8. Third-Party Links
Our website may contain links to external sites (e.g., official WBCHSE website, payment gateways). We are not responsible for the privacy practices of such websites.
9. Children’s Privacy
Our services are intended for students above 13 years of age. We do not knowingly collect data from children under 13 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Data Protection Officer wbchse.in Email: wbchse.com@gmail.com Website: https://rrbbooks.wbbsenote.in
Last Updated: November 22, 2025
Thank you for trusting wbchse.in with your information.